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Contact us · Ask the editorStuck on a port day? Ask.
Ships change berths, and every cruise has one question the guides did not see coming. Tell us what you need; a real person researches it and replies by email.
What kind of questions can I ask?
Anything about a Japan cruise port day: where your ship docks, whether a plan fits your hours, how to reach somewhere from the berth, what a dish or custom is, whether an excursion is worth it.
Why do you ask for the ship, date and hours?
Because the answer depends on them. The same port is a different day on a Tuesday, on a six-hour call, or for someone who finds stairs hard. They are optional, and every one has a "not sure" choice, but each one you tap lets us answer in one reply instead of three.
Will you publish my name or email?
Never. If you let us publish your question, it appears without any name or email, lightly edited for length, so the next traveller with the same question finds the answer.
Do you store what I type here?
No. The form only builds an email in your own email app; nothing is sent to or saved on this site. We use your email address only to reply.
Do you answer every question?
We read everything and answer what we can by reply, usually within 2–3 days, sooner if you sail within the next ten days. When a question shows a gap in our guides, we fill it: a reader on Norwegian Jade asked about Nagoya, and the Nagoya guide now exists.
Is this a booking or concierge service?
No. We do not book anything, sell anything by email, or take payment for answers. If a bookable experience genuinely fits your question we may point to our written pick for it, with the same disclosure that applies across the site.
The answered editions live in the Journal, alongside the timing math, cash tables and wet-weather plans.